Tag Archive for: commitment to excellence

This month, Inter Relocation Group proudly unveils a bold new visual identity — a transformation rooted in clarity, regional strength, and authenticity. It’s not just a new look. It’s rebranding in global mobility done with purpose.

With operations in 15 countries across Central and Eastern Europe, our refreshed brand reflects both who we’ve always been — and the dynamic, people-driven organisation we’re becoming.

Why We Rebranded: What a Logo Can’t Say — But Should

In the world of global mobility, branding often takes a back seat. But in a service built entirely around trust, clarity, and people, it should be front and center. Rebranding in global mobility isn’t just about visuals — it’s about showing what you stand for, every step of the way.

As Inter Relocation Group expanded across the CEE region, welcoming new teams, clients, and partnerships, we realised our visual identity no longer represented our cohesion, energy, or ambition.

“We wanted a visual identity that feels as modern and connected as the team behind it,” said Stuart McAlister, owner of Inter Relocation Group. “This rebranding isn’t about changing who we are. It’s about showing it more clearly.”

What’s New in the Inter Relocation Group Brand?

If you’ve seen us recently — online, at conferences, or in client meetings — you may have noticed:

  • A refreshed logo — simple, strong, and designed for digital-first platforms

  • Updated colours — bold blue and vibrant amber rooted in the CEE region

  • Visual storytelling system — focused on collaboration, clarity, and continuity

Behind the scenes, this was never “just a design project”. It was a full-scale strategic initiative. From co-creation workshops with 17 local offices to iterative testing across platforms, it was a textbook case of rebranding in global mobility done right.

Inter Relocation Group Rebranding

What Hasn’t Changed — and Never Will

  • Our values

  • Our commitment to high-touch, people-first relocation

  • Our structure: owner-led, country-based, regionally embedded

“We’re proud to call the CEE region home,” McAlister added. “Every country we operate in is represented by a local leader. That local knowledge is what sets us apart.”

Our brand changed because we’ve grown — not because we’ve drifted.

Rebranding in Global Mobility-Inter Relocation

Old VS New

What Our Team Says About the Rebrand

This rebranding in global mobility wasn’t driven from the top down — it was built with the people who live and breathe relocation every day. “We wanted a look that reflects how interconnected our regional work is,” said Dominika Muzslay, Operations Manager at Inter Relocation. “Our clients expect precision and empathy in equal measure, and now our visual identity mirrors that perfectly.”

Our colleagues across the CEE region echoed that sentiment. “In Prague, we’ve always felt proud to be part of something larger,” said one of our Czech team leads. “Now the new design captures that unity while still leaving room for our local voice.”

The new brand feels like it finally represents how we work in Serbia — with flexibility, warmth, and regional awareness,” shared our Belgrade team.

From Croatia, the reaction was equally positive: “It’s modern, professional, and gives us a shared identity that still respects our local knowledge,” said a colleague from Zagreb.

And in Poland, one of our relocation coordinators summed it up best: “Clients will see this rebrand and instantly understand who we are — consistent, capable, and truly CEE-based.”

From Budapest to Zagreb, this rebrand brought us together in more ways than one. The conversations, testing, and feedback loops weren’t just part of the process — they were the process.

What’s Next in Our Rebranding Journey?

This is only the beginning. Over the coming weeks, we’ll share:

  • Country highlights from our 15 locations

  • Personal stories from local experts

  • A behind-the-scenes look at how we deliver relocation the right way — every time

Because CEE is our home, not just a market. And that shows in every detail of what we do.

Ready to Experience Rebranding in Global Mobility — Firsthand?

Whether you’re relocating employees or planning a personal move, we’re here with decades of experience, deep regional knowledge, and a connected team that leads with people — not just process.

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Relocation Service Excellence: DANBURY, CONN. (OCTOBER 08, 2024) – Inter Relocation was recently honored for its outstanding contributions at Cartus Corporation’s 2024 Global Network Conference, held virtually on October 2, 2024.

Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

Inter Relocation Achieves Relocation Service Excellence Recognition for the Sixth Time

Inter Relocation was named winner of the Global Network Commitment to Excellence Platinum Award for its exceptional service results, the highest level of award a supplier can achieve through service performance.

This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

Commitment to Service Excellence in Relocation: The 2024 Cartus Platinum Award

“Cartus has always maintained rigorous criteria and performance standards for their supplier partners, and it is that high standard that makes this award win so special,” said Stuart McAlister, Inter Relocation company owner. “We’re proud to be a part of Cartus’ Global Network and to have received this accolade, which recognizes our commitment to quality, superior service, and our ability to deliver innovative ways to meet relocation challenges.”

“Our supplier partners are true leaders in their fields, demonstrating professionalism, innovation, a strong work ethic, and an unwavering commitment to service excellence. We are proud to have such a remarkable network supporting Cartus,” said Tina Frausto, Vice President of Transformation and Supply Chain. “When it comes to serving our clients and their relocating families, Inter Relocation consistently delivers the highest standard of excellence, and I want to congratulate them on this well-deserved recognition.”

Inter Relocation’s Growth and Contribution to the Relocation Industry

Inter Relocation’s growth in the relocation industry stems from its dedication to delivering high-quality, award-winning services. As the only relocation provider in Hungary to hold the EuRA Global Quality Seal, the company follows an ISO:9001-based process management model, ensuring consistent quality across all locations.

By embracing diversity and a socially responsible approach, Inter Relocation meets the unique needs of clients and assignees. Their comprehensive services, ranging from assignment planning to immigration compliance, set industry standards. Owner-managed offices and employed consultants further emphasize their commitment to providing personal, professional, and reliable service.

About Inter Relocation

Inter Relocation was founded in March 2002. It is a provider of relocation destination services and immigration compliance in Budapest, Hungary. The company was established with three full-time staff members and has since grown to twenty staff members.

In addition, in 2003 the international side of the company, called the Inter Relocation Group. From humble beginnings with the company offering relocation services in Hungary, the Czech Republic, and Poland. Inter Relocation now boasts franchise group members in twenty-two countries across Central and Eastern Europe and Central Asia. The Budapest office acts as the group headquarters.

What is the Commitment to Excellence Platinum Award?

The Inter Relocation Group has achieved Cartus’ highest award for customer service, the Commitment to Excellence Platinum Award six times already. This award was given for its exceptional service results, the highest level award a supplier can achieve through service performance. In addition, this award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

About Cartus

Cartus Corporation, a global leader in talent mobility and a subsidiary of Anywhere Real Estate Inc. (NYSE: HOUS), delivers the full spectrum of corporate relocation services to organizations of all sizes across the world. These include more than a third of Fortune 100 companies as well as hundreds of clients with small-to-mid-size programs serviced through their dedicated Cartus InsigniaSM segment.

Learn more at cartus.com and anywhere.re.

Discover how Inter Relocation sets the standard in relocation service excellence.

Inter Relocation Group celebrated its third Cartus Masters Cup Award nomination and received the Commitment to Excellence Gold Award at Cartus Corporation’s 2023 Global Network Conference, held virtually from September 20-21, 2023.

The Cartus Global Network represents Cartus’ industry-leading worldwide service provider network. Annually, Cartus acknowledges the outstanding achievements of the companies and individuals within the Network who have delivered exceptional service to its global clientele.

The theme for this year’s conference was “Where Mobility Meets Agility,” embodying the innovative, empathetic, and flexible approach of Cartus supplier partners in aiding relocating employees to navigate today’s dynamic mobility landscape.

Recognizing Demonstrable Dedication: The 3rd consecutive Cartus Masters Cup Nomination and the Commitment to Excellence Gold Award

Inter Relocation Group proudly received the Global Network Commitment to Excellence Gold Award in recognition of its outstanding service outcomes. This award honors a service provider’s demonstrable dedication to excellence and is bestowed upon Global Network service providers who have set themselves apart by attaining crucial performance benchmarks.

“Caring has always been integral to Cartus’ stringent criteria and performance standards for their Network providers,” said Stuart McAlister, Managing Director of Inter Relocation Group.

“We are thrilled to be a part of Cartus’ Global Network and to have earned this recognition, which acknowledges our team’s unwavering commitment to superior service and our ability to innovate in delivering that service within the evolving landscape of today’s relocation industry. As we celebrate our third nomination for the prestigious Cartus Masters Cup Award, we continue to deliver top-tier service for a seamless relocation experience.”

Inter Relocation reached a significant milestone this year, receiving many honours, including the Commitment to Excellence Gold Award

Inter Relocation reached a significant milestone this year, receiving many honours, including our third Cartus Masters Cup Award nomination and the Commitment to Excellence Gold Award

Exemplary Relocation Services by Inter Relocation:

At Inter Relocation, recipient of the Commitment to Excellence Gold Award, our unwavering commitment is to prioritize our clients’ needs. Our team of experts takes great pride in delivering tailored support, ensuring a smooth relocation journey.

With an in-depth understanding of the local market and swift, responsive communication, we keep our clients well-informed throughout the process, addressing any concerns and uncertainties promptly.

Eric Barnes, CFO and Senior Vice President of Supply Chain Management, remarked,

“Our supplier partners are exemplars of professionalism, dedication, innovation, and a commitment to excellence, and we take great pride in having such a robust network of providers who understand the significance of each relocation they facilitate.

When it comes to serving our Cartus clients and customers, Inter Relocation Group consistently delivers the highest level of service excellence. Congratulations on this well-deserved achievement.”

______________________________________________________________________

About Cartus

Cartus Corporation, a global leader in talent mobility and a subsidiary of Anywhere Real Estate Inc. (NYSE: HOUS), offers a comprehensive range of corporate relocation services to organizations worldwide, serving more than one-third of Fortune 100 companies and numerous small-to-mid-size program clients through their dedicated Cartus InsigniaSM segment.
For more information, please visit cartus.com and anywhere.re.

About Inter Relocation

Inter Relocation, established in March 2002, originated in Budapest as a relocation and immigration services provider. Starting with just three team members, we’ve grown into a team of 20 professionals. Founded by Stuart McAlister, a British expat, our client-focused approach reflects his firsthand knowledge of the challenges of relocation.

In 2003, we expanded internationally as the Inter Relocation Group, serving Hungary, the Czech Republic, and Poland. Today, our Budapest office serves as headquarters, and we proudly have franchise group members in 23 countries across CEE and Central Asia.

Our unwavering commitment is to provide award-winning, high-quality services while championing social responsibility, environmental sustainability, and ethical practices.

Our dedication to excellence has earned us numerous awards, including our third nomination for the prestigious Cartus Masters Cup Award, reinforcing our position as a trusted partner in the relocation industry.

We’re thrilled to announce that Inter Relocation has received a Silver EcoVadis rating.

The award recognizes our commitment to sustainability and responsible business practices, including initiatives to reduce energy consumption and promote eco-friendly transportation.

Our efforts include:

  • At Inter Relocation, we prioritize the well-being of our employees and the environment. To achieve this, we have implemented various policies and practices to create a flexible and inclusive workplace.
  • We offer remote work options and flexi-time to allow our employees to maintain a work-life balance that suits their needs.
  • We also conduct awareness training regarding diversity, discrimination, and harassment to ensure that all employees feel respected and valued in the workplace.
  • As part of our commitment to excellence, we regularly assess the performance of our employees at least once a year. This helps us identify areas for improvement and provide support and training to help our employees achieve their goals.
  • We also recognize the importance of protecting the environment and reducing our carbon emissions. To achieve this, we have invested in a fleet of electric vehicles that are used for local transportation of our employees around the city.
  • We have also implemented a recycling program for cardboard boxes, ink cartridges, and other office waste. This allows us to reuse these materials instead of throwing them away, reducing the waste sent to landfills and minimizing our impact on the environment.
  • At Inter Relocation, we uphold a standard policy on a majority of labor or human rights issues.

We are committed to treating all employees fairly and equally, regardless of their gender, race, religion, or any other characteristic. By implementing these policies and practices, we strive to create a workplace that is flexible, inclusive, and environmentally responsible.

Our company owner Stuart McAlister says, “Achieving a silver EcoVadis rating is a major milestone for any company. It demonstrates a commitment to sustainability and a willingness to take the necessary steps to improve and protect the environment.”

What is the EcoVadis Rating?

The EcoVadis Rating is a global rating platform that provides companies with an independent assessment of their environmental, social and governance (ESG) performance. The rating is based on a company’s performance across 21 CSR criteria, including climate change mitigation, water stewardship, human rights management and labour practices.

Companies are rated on a scale from Bronze to Platinum:

  • Bronze EcoVadis Rating: The company has demonstrated some commitment towards sustainability with good progress in some areas but room for improvement in others
  • Silver EcoVadis Rating: The company has made significant progress towards sustainability by addressing most issues raised during the previous assessment period or by addressing new issues raised within this period.

Why is the Silver EcoVadis Rating Important to us?

The EcoVadis rating is an important indicator of a company’s commitment to sustainability and responsible business practices. It helps customers, investors, and other stakeholders understand a company’s commitment to sustainability. It also helps companies track their progress over time.

Inter Relocation’s Commitment to Sustainability

At Inter Relocation, we are committed to sustainable business practices and responsible environmental stewardship. Our goal is to reduce our carbon footprint by using green technologies, reducing energy consumption and promoting eco-friendly transportation options.

We also support local communities through donations of used furniture, clothing and other household items that would otherwise be thrown away by those who move with us.

Our Team’s Hard Work and Dedication

This is an important milestone for us, and we want to thank our team members who have worked so hard to make this happen.

Our commitment to environmental sustainability goes beyond what is required by law or regulation. We strive for continuous improvement in all areas related to our impact on the planet, including energy use, waste management and recycling programs, water conservation efforts and more.

Our goal is always zero waste disposal through recycling or composting whenever possible; however there are times when disposing of certain materials cannot be avoided (such as hazardous materials). In these cases we ensure proper disposal occurs at certified facilities so they don’t end up harming people or animals in landfills where they could leach into groundwater supplies over time.”

What’s Next?

As a company, we’re committed to continuing our efforts to prioritize sustainability in all aspects of our operations. We want to monitor our progress over time and expand our initiatives to reduce our environmental impact. Our goal is not only to achieve an overall silver rating from EcoVadis but also get individual scores for each area they evaluate-including energy efficiency, waste management, water usage and more.

We’re proud to have received a Silver EcoVadis rating, which recognizes our commitment to sustainability and responsible business practices. We would like to thank EcoVadis for this recognition, as well as all of our clients who have helped us achieve it by choosing Inter Relocation for their relocation needs.

 

 

Inter Relocation is proud to announce that it was named winner of the Cartus Global Network Commitment to Excellence Platinum Award for its exceptional service results, the highest level of award a supplier can achieve through service performance.

This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics. To achieve Commitment to Excellence Platinum Award, the partner must achieve an average overall satisfaction score exceeding 95% over a 12-month period.

Owner and Managing Director, Stuart McAlister commented

“I am extremely proud that this year not only have we shown such a consistently high level of service quality to warrant a Cartus Commitment to Excellence Platinum Award, but that for a second time we were nominated for the Cartus Masters Cup. We have dealt with an unprecedented level of business over the last twelve months, so to do so while maintaining such a high standard of quality is truly exceptional. I congratulate my entire team for this achievement.”

About Inter Relocation

Inter Relocation was founded in March 2002. It is a provider of relocation destination services and immigration compliance in Budapest, Hungary. The company was established with three full-time members of staff and has since grown to sixteen staff members.

In addition, in 2003 the international side of the company, called the Inter Relocation Group. From humble beginnings with the company offering relocation services in Hungary, the Czech Republic, and Poland. Inter Relocation now boasts franchise group members in twenty-two countries across Central and Eastern Europe and Central Asia. The Budapest office acts as the group headquarters.

The Inter Relocation Group has achieved Cartus’ highest award for customer service, the Commitment to Excellence Platinum Award five times already. This award was given for its exceptional service results, the highest level award a supplier can achieve through service performance. In addition, this award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

Stars of Global Mobility

(Boston October, 2019) — Inter Relocation was honoured for its outstanding performance at Cartus Corporation’s 2019 Global Network Conference held October in Boston, MA.

The Global Mobility Oscars

Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

Inter Relocation was also nominated for the prestigious Cartus Masters Cup in 2016.

This year Boston was the venue of the 2019 Global Network Conference

Winner 7th year in a row

Inter Relocation was named winner of the Global Network Commitment to Excellence Gold Award, the seventh year in a row that Inter Relocation has won such an award. This award was given for its exceptional service results, and it is one of the highest level awards a supplier can achieve through service performance. In addition, this award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

Inter Relocation owner Stuart McAlister receives Cartus Gold Award

A proud global mobility company owner

Stuart McAlister, Inter Relocation’s owner and Managing Director

Stuart McAlister, Inter Relocation’s owner and Managing Director, collected the award on behalf of his entire team. We asked him how he felt about this latest success:

“I’m delighted that Inter Relocation’s destination services team has maintained a consistently high level of quality service, over a seven-year period, and all the while expanding the volume of business we manage for Cartus and also widening our geographic coverage. I’m extremely proud of every member of staff that contributed to this amazing result.”

 

About Inter Relocation

 Founded in March 2002 , Inter Relcoation is a provider of relocation destination services and immigration compliance in Budapest, Hungary. Established with three full-time members of staff, Inter Relocation has a current staff of 21.

In addition, in 2003 Inter Relocation founded the international side of the company. From humble beginnings with the company offering relocation services in Hungary, the Czech Republic, and Poland. Inter Relocation now boasts franchise group members in 25 countries across Central and Eastern Europe and Central Asia, with the Budapest office acting as the group headquarters.

(Chicago – October, 2017) — Inter Relocation’s outstanding performance was honoured at Cartus Corporation’s 2017 Global Network Conference. Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

The Relocation Oscars – Cartus Commitment to Excellence Gold Award

Inter Relocation Receives Cartus Commitment to Excellence Gold Award

Cartus named Inter Relocation winner of the Global Network Commitment to Excellence Gold Award for its exceptional service results. This award recognizes a supplier’s measurable commitment to excellence.

Stars of Global Mobility

Global Network service providers who distinguish themselves by achieving critical performance metrics receive it. Inter Relocation has now won either a gold or platinum award at the Cartus Global Network Conference every year for the past five years. Inter Relocation was also nominated for the prestigious Cartus Masters Cup in 2016.

A proud relocation company owner

Stuart McAlister, Inter Relocation’s owner and Managing Director, collected the award on behalf of his entire team. We asked him how he felt about this latest success:

“I’m extremely proud of how the entire team consistently receives such excellent feedback. The volume of work we do for Cartus has increased significantly over the last few years and to continue to maintain such a high standard of quality across the board is challenging to say the least. We continue to analyse every aspect of our service delivery and take any less than positive feedback on board and learn from it wherever possible. Delivering such a high standard of service over many years involves a re-focusing of our efforts from time to time and we do that specifically to avoid becoming complacent. We very much hope we’ll be back to receive another award in 2018.”

About Inter Relocation

Founded in March 2002 , Inter Relocation is a provider of relocation destination services and immigration compliance in Budapest, Hungary. Established with three full-time members of staff, Inter Relocation has a current staff of 17.

In addition, in 2003 Inter Relocation founded the international side of the company. From humble beginnings with the company offering relocation services in Hungary, the Czech Republic, and Poland. Inter Relocation now boasts franchise group members in 23 countries across Central and Eastern Europe and Central Asia, with the Budapest office acting as the group headquarters.

Inter Relocation was honored for its outstanding performance at Cartus Corporation’s 2016 Global Network Conference held October in Washington DC.

(Washington DC October, 2016)

Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide.

Inter Relocation Receives Commitment to Excellence Platinum Award for 4th year in a row-Stuart McAlister, company owner Inter Relocation Receives Commitment to Excellence Platinum Award for 4th year in a row

Platinum Award – four years in a row

Inter Relocation was named winner of the Global Network Commitment to Excellence Platinum Award for the fourth year in a row. 

This award was given for its exceptional service results, the highest level award a supplier can achieve through service performance.

In addition, this award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

To learn about awards won in 2017 click here.